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We onboard our MSP customers to the product platforms we sell and also help them market, sell, and manage the technology for their end users. The company works with more than 3,500 partners, mostly MSPs, throughout all of North America.Īs Co-Founder and Chief Technology Officer Nathan Ware explains, “We bring very strong technical, operating, and sales knowledge of the VAR and MSP worlds, and this enables us to go beyond the traditional distributor role. Rain Networks originally targeted small computer repair businesses but soon after, transitioned to its role today as a Value Added Distributor (VAD) focused on selling data security solutions to Managed Service Providers (MSPs). So I downloaded and installed the latest v4.42 version (December 14, 2021).Seattle-based Rain Networks began operations in 2003, selling antivirus software solutions to vendors that were trying to build a North American presence. The release notes mentioned that Microsoft switched to a new CDN in the v4.40 release, which triggered me to try updating it manually before trying something else. So I went ahead and found the release notes of Microsoft AutoUpdate and found that it can be downloaded and installed separately from Office itself. In contrary to others on the forum, it did not fix the issue for me.

Hostname:~ user$ sudo launchctl load -w /Library/LaunchAgents/.plist

Hostname:~ user$ sudo launchctl unload -w /Library/LaunchAgents/.plist

Hostname:~ user$ sudo launchctl stop /Library/LaunchAgents/.plist Hostname:~ user$ sudo chown root:wheel /Library/LaunchAgents/.plist hostname:~ user$ sudo chown root:wheel /Library/LaunchDaemons/.plist The permissions of the AutoUpdate files should be root:wheel according to the post. While searching for a solution on the Microsoft Office forum, I found a post that mentioned to check the AutoUpdate file permissions in the LauchAgents and LaunchDeamons system folder and reload it. The MAU version that had the issues was v4.39 (September 14, 2021).

This was really annoying, because Office apps kept notifying me of available updates after every restart of one of the Office apps. Now it did open the tool, but it looked like it failed updating itself and got stuck in the “Installing” state before it could update Office. Normally it starts Microsoft AutoUpdate (MAU) which searches for Office updates. A constant appearing message in Word and Excel about to “Check for updates” triggered me to start updating Microsoft Office on my Mac.